About me

I'm a multidisciplinary designer + marketer focused on design for growth. I'm driven by a deep level of empathy for the businesses that I work with and their customers, passion for the quality of my craft, the drive for knowledge, improving my skills and persistent curiosity.

I specialize in user experience, user interface design, analytics, e-commerce, customer acquisition, growth & data-focused design. I have a passion for the outdoors, mountain biking, gravel cycling, road cycling.

Volunteering

Mentor
ARK Challenge

2013 - 2015
The ARK Challenge is an accelerator program for technology startups.

Mentor
Startup Weekend

2013 - 2015
Startup Weekend is a global grassroots movement of active and empowered entrepreneurs who are learning the basics of founding startups and launching successful ventures.

Organizer
1 Million Cups - Little Rock, AR

2013 - 2015
1 Million Cups (1MC) is a simple way to engage entrepreneurs in communities around the world. Each week, the 1MC program offers two local entrepreneurs an opportunity to present their startups to a diverse audience of mentors, advisors, and entrepreneurs.
Education

Studio Art / Computer Science

1993 - 1997
Fun Facts About Me
Avid Cyclist
Servant Leader
Autodidactic Learner
Shared Patent Holder
Web3/Crypto Enthusiast
Experience

Chief Marketing and Technology Officer
LIVSN Designs

April 2021 ─ Present

I live at the intersection of marketing, analytics, design, digital development, and product development. I focus on customer acquisition, activation, and retention.My responsibilities include:

  • Design and execute strategies to increase and optimize revenue and user growth for its products, this includes working at the awareness, acquisition, and activation stages as well as building out marketing and product features to drive user retention and referrals.
  • Combining my skills in digital marketing, analytics, and product management to find and implement creative, unconventional, and cost-efficient channels to build a customer base and grow the business
  • Create and execute marketing strategies which will include combining organic marketing such as SEO with paid performance marketing through paid search/Google Ads, paid social (Facebook, LinkedIn, Instagram), affiliate channels, and programmatic display.
  • Experiment and identifying channels to test, running tests, perform customer/audience segmentation analysis, develop social media presence and find ways to optimize these channels.
  • Understand social media and marketing channels as well as customer behavior
  • Work closely with the CEO, product, and sales teams to build growth loops to shape the product to self-grow
  • Experiment and iterate ideas to find effective ways to reach potential and existing customers.

User Experience & Growth Focused Designer
Freelance

October 2019 ─ April 2021

As a freelancer, I help solve problems and accomplish company and organization goals by using the internet. I focus on growing direct to consumer + retail businesses through digital.

I help businesses leverage design to create usable and valuable customer experiences. I am extremely passionate about Usability, User Experience, User Interface Design, eCommerce and Conversion Rate Optimization.

Director of E-Commerce
Allied Cycle Works

August 2016 ─ October 2019

My role is a blend of the following:

  • E-Commerce
  • Marketing
  • Technology
  • Brand Development

I use strategy, technology, marketing and analytical expertise to help HIA Velo exploit and leverage the vast amounts of customer and market data from sources as diverse as competitive intelligence, web analytics, customer databases, marketing campaigns and trending social media discussions.

In addition to the sourcing and management of the technology pieces being bolted together to create customized marketing automation solutions, I am also in charge with delivering coordinated and measurable marketing campaigns across multiple channels.

I eliminate the subjective opinions that have historically driven marketing strategies and replace them with data and technical analysis that clearly identify the ROI for all marketing initiatives.

User Experience & Growth Focused Designer
Freelance Contractor

September 2014 ─ August 2016

As a freelancer, I help solve problems and accomplish company and organization goals by using the internet. I focus on growing direct to consumer + retail businesses through digital.

I help businesses leverage design to create usable and valuable customer experiences. I am extremely passionate about Usability, User Experience, User Interface Design, eCommerce and Conversion Rate Optimization.

Director of User Experience
Acumen Brands / Country Outfitter

September 2011 ─ May 2013

While at Acumen Brands, I became an instrumental figure in growing Country Outfitter from a small-scale business to national prominence. In a matter of months, Country Outfitter’s Facebook fan base grew by 7 million. My work in design, user experience, social media, and online marketing catapulted a local brand to a nine-figure annual run rate and enabled the company to raise a $93 million round of venture capital.

My responsibilities included the following:

  • Design team leader
  • User experience design lead
  • User advocate, leveraging user research methodologies and techniques to identify who our users are, and how to build products that meets their needs.
  • Focus on creating compelling experiences that balance user intent, business needs, and site performance.
  • Creation of user interface and user interaction design.
  • Paper Prototyping, HTML/CSS Prototyping, Wireframing, Personas, Scenarios
  • Usability Testing
  • A/B & Multivariate Testing

Creative Director
Perks

April 2009 ─ September 2011

While at Perks, I worked closely with the development team, graphic design team, and marketing department to deliver engaging content that meets the expectations of our customers.

My responsibilities included the following:

  • Working with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications.
  • Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques.
  • Directing brainstorming meetings and creative sessions.
  • Shaping brand standards and creating procedures to ensure all products are brand appropriate.
  • Supervising the department's daily workflow, assigning project workloads, and monitoring deadlines.

Interaction & Visual Designer
Microsoft (Pioneer Square Seattle)

April 2008 ─ April 2009

While living in Seattle I was a part of a small Microsoft team that designed and developed Microsoft’s first Social Media Device, the Microsoft KIN.

I was one of only a few people on the team that created the interface, helped with the interactions on the device and also helped with the user experience. The Microsoft division that was responsible for the production of the KIN was the Premium Mobile Experiences (PMX) Division.

The Kin project was first known by the codename Project Pink, and began under direction of Microsoft executive J Allard. In order to gain a head start, Microsoft acquired Danger Incorporated, which built the Danger Hiptop/T-Mobile Sidekick, in 2008.

The project was managed by Roz Ho, a corporate vice president at Microsoft. Internally, the team used the slogan "Truly Madly Deeply Pink". While living in Seattle I was a part of a small skunkworks team that designed and developed Microsoft’s first Social Media Device, the Microsoft KIN.

My responsibilities included the following:

  • Creation of User Interface Design Concepts
  • User Interface Prototyping
  • Develop Storyboards
  • Wirefaming Scenarios
  • Information Architecture
  • Mobile Device Interaction
  • User Centered Design

Interaction & Visual Designer
Teague (Seattle)

August 2007 ─ March 2008

I designed products that created a positive user experience. My duties included analyzing consumer requirements and conducting market research to create or improve digital products and interfaces. I worked closely with industrial designers, engineers, and product managers to create prototypes and user interfaces for operating systems primarily for mobile devices.

  • User Interface Design Concepts
  • Flash User Interface Prototyping,
  • Develop Storyboards
  • Wirefaming Scenarios
  • Information Architecture
  • Mobile Device Interaction
  • User Centered Design
Skills

Design

Photoshop, Illustrator, InDesign, Premier

Prototyping & Wireframing

Figma, Adobe XD, Balsamiq

Analytics & Reporting

Google Analytics, Google Sheets, Excel

A/B Testing & User Testing

Optimizely, Google Optimize, usertesting.com

Ecommerce Platforms

Shopify, Bigcommerce

Visual CMS

Webflow

Backoffice Software

Brightpearl, Salesforce, Netsuite
Sample Portfolio Work
Personal Abilities
Critical Thinker
Empathetic Problem
Solver
Analytical & Logical
Visionary
Outstanding Work Ethic
Loyalty & Persistence
Servant & Persuasive
Leader
Reference

Dustin is my programmer of choice for all my freelance work, he has provided me time and again coherent code optimized for all browsers, he is extremely accurate and because of his design background pays specific attention to details in my final comps, I am continually surprised that the work i provide get delivered back exactly as it was sent as working HTML, CSS and whatever backend work I can imagine. It just works. I will continue to use Dustin in all places I can. He is fantastic to work with.

~ Dan Mouradian
VP, Global Sales at Innovid
Reference

Dustin and I worked together for several years. During this time, he is proven to be a very talented and dependable person. He is highly skilled in many areas range from exceptional graphics design to system and database development. He is a person I will recommend anytime.

~ Edmond Choy
Chief Data Architect at First Orion
References

Dustin is a very talented and creative person that I learned a great deal from in my own design development.

~ Steve Manatt
Co-Owner at McMan State Solutions
Contact Details

Email

dustin@dustinowilliams.com

Phone

(501) 416-8671

Current Location

Bentonville, Arkansas

Contact me

If you want to get in touch or collaborate with me you can send me a message by filling out the  form below. I'm pretty quick to respond.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.